Real Life Counselling • Victoria, British Columbia

Online counselling in Victoria, therapy that fits your life, not your commute.

You shouldn’t have to cross town on Douglas or wait months for an opening to talk to the right therapist. We provide secure online counselling for Victoria and Greater Victoria, matched to what you’re actually navigating, often within a week.

✓ Online anywhere in Victoria & Greater Victoria✓ RCC-registered in BC✓ Physician referrals welcome

WHY ONLINE COUNSELLING WORKS FOR VICTORIA

Island life, government hours, and real pressure are exactly what online therapy was built for.

  • Public servants carrying more than their job description shows
  • Healthcare workers at Royal Jubilee and Victoria General on rotating schedules
  • Students and staff at UVic and Camosun balancing more than course loads
  • Professionals who moved for the island and still work mainland hours
  • Couples who’d rather talk from their own living room
  • Patients referred by their family doctor

Counselling in Victoria with Registered Clinical Counsellors

Real Life Counselling provides online counselling and burnout counselling to residents of Victoria and Greater Victoria, British Columbia. The practice was founded in 2009 and BC counselling is delivered by Registered Clinical Counsellors with the BC Association of Clinical Counsellors (BCACC), under the leadership of founder Ashley Kreze, RCC, who is based in BC. Sessions are delivered by secure video anywhere in British Columbia, and the most common reasons Victoria clients reach out include stress and burnout, anxiety, depression, couples and relationship challenges, life transitions, and grief. Most clients begin within a week.

Victoria looks gentle from the harbour: the gardens, the water, the pace. Working life here is less gentle: public service under permanent scrutiny, healthcare running past capacity, housing costs that demand mainland-sized careers, and the island effect, where the community is small enough that privacy takes planning.

Online therapy fits that reality better than an office ever did: no crosstown trip on Douglas, no parking, no waiting room where you might see a colleague from the ministry. Sessions happen from your home office, the kitchen after dinner, or wherever is private, with evening and weekend appointments that survive real schedules.

A PRACTICE, NOT A SOLO ACT

Founder-led. Team-delivered. BC-registered.

Real Life Counselling was founded in 2009 by Ashley Kreze, a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario and a Registered Clinical Counsellor in BC, with more than 17 years of clinical experience.

When you reach out, we match you with the therapist on our team whose approach, experience, and personality fit what you’re navigating, not just whoever has the next opening. Every BC client is served under BCACC registration, to BC clinical standards.

Founded 2009RP (Ontario) & RCC (BC) leadershipPersonalized therapist matchingFeatured in Forbes, EmpowHer
Online counselling for Victoria and Greater Victoria, British Columbia

Burnout and stress counselling in Victoria

Burnout in Victoria rarely looks like collapse. It looks like hitting every deadline and feeling nothing about it, the Sunday dread that starts at noon, snapping at the people you’re doing all of this for, and the quiet question of what the point is. Public service and healthcare carry a particular version: high responsibility, limited control, and years of being asked to do more with less.

Counselling gives you a private, structured place to work on it before your body decides for you. We work with chronic stress, professional and institutional pressure, perfectionism, compassion fatigue, and the high-functioning burnout that hides behind a full calendar. The work is practical and confidential, and nobody in your building needs to know you’re doing it.

Learn about burnout counselling

What we help Victoria clients work through

Real life rarely fits a single label. These are the most common reasons people in Victoria and Greater Victoria reach out, and if yours isn’t here, that doesn’t mean we can’t help.

Anxiety

The kind that wakes you at 3 a.m. The kind that hums in the background of every conversation. The kind nobody else sees.

Burnout & stress

You’re doing fine on paper. In your body, you’re not. Therapy for the high-functioning version of running on empty.

Depression

Whether it’s the weight that won’t lift or the numbness that crept in slowly, there’s a path back.

Couples & relationships

Communication patterns, recurring fights, drifting apart, repairing after a rupture. Couples work that goes beyond techniques.

Parenting & family pressure

The mental load of island family life: careers, kids’ schedules, aging parents sometimes a ferry away, and housing costs that keep both careers running.

Life transitions

A move, a separation, a new baby, a career change, settling into a new community. The work of becoming someone new.

Grief & loss

A person, a relationship, a version of yourself. Grief isn’t linear and it doesn’t run on a timeline.

Workplace & career

Difficult workplaces, leaving a role, returning from leave, and the pressures you can’t bring to HR.

How to start counselling in Victoria

No referral required. No waiting room. No crosstown trip.

1

Reach out, tell us what’s going on

Fill out a short intake form. A few sentences is plenty. We’ll review it and reach back within one business day to set up a free 15-minute consultation.

2

Get matched with the right therapist

We match you with a therapist based on what you’re navigating and the kind of fit you need. Most Victoria clients begin within a week of reaching out.

3

Start sessions from home

50-minute sessions over secure, encrypted video. From your living room, your home office, or anywhere private. Evening and weekend appointments available.

Areas we serve

Victoria, Greater Victoria, and everywhere in between.

Because sessions are online, location inside British Columbia isn’t a barrier. Common neighbourhoods and communities our Victoria clients come from:

James Bay
Fairfield
Fernwood
Oak Bay
Esquimalt
Saanich
Gordon Head
Cadboro Bay
Vic West
Burnside
Hillside-Quadra
Rockland
Cook Street Village
Langford
Colwood
View Royal
Sidney
Brentwood Bay

Honest answers to Victoria client questions

Is your therapist actually registered in BC?
Yes. BC counselling at Real Life Counselling is delivered by Registered Clinical Counsellors (RCCs) with the BC Association of Clinical Counsellors (BCACC), and founder Ashley Kreze, RCC, is based in BC. All BC counselling is delivered under BC registration and compliant with BC clinical standards.
Do you offer burnout and stress counselling in Victoria?
Yes. Stress and burnout are among the most common reasons Victoria clients reach out, particularly public servants and healthcare workers. We work with chronic stress, institutional pressure, compassion fatigue, and the high-functioning burnout that hides behind a full calendar. Most clients begin within a week.
My doctor referred me. What do I do?
Welcome, physician referrals from Victoria and Greater Victoria clinics are a common way clients find us. Simply fill out the Start Counselling form and mention your doctor or clinic in the intake. We’ll take it from there, and with your consent we can coordinate with your physician so your care stays connected.
Can I see someone in Victoria in person?
No, we work entirely online, and that’s deliberate. Online therapy removes the barriers Victoria clients mention most: crosstown traffic on Douglas and Blanshard, parking downtown, waitlists at local clinics, and the privacy question of a small professional community. Consistency is what makes therapy work, and online sessions make consistency easy.
Are sessions covered by my insurance?
Most extended health benefit plans in BC cover sessions with a Registered Clinical Counsellor (RCC), usually under the “Counselling” or “Clinical Counsellor” category. We provide receipts you can submit for reimbursement. Common plans include Sun Life, Manulife, Canada Life, Pacific Blue Cross, Green Shield, and Desjardins. Check your plan, or ask us during your intake and we’ll help you confirm.
How much does counselling cost?
Standard private-pay rates for Registered Clinical Counsellor sessions in BC. We’re transparent about pricing, ask during your free 15-minute consultation and we’ll walk you through it, including how to make the most of your extended health benefits.
Can my partner and I do couples therapy from different locations?
Yes. One of the practical advantages of online couples therapy is that both partners can log in from wherever they are, same home, different rooms, or one of you still at the office. We recommend quiet, private spaces and headphones for confidentiality.
How quickly can I start?
Most Victoria clients begin within a week of reaching out, sometimes within a few days. Our small clinical team means we can usually match you quickly. If you’re in crisis, please use the Get Help Now resources or call or text 988.

Related counselling services

Victoria clients often start from a specific concern. These pages go deeper on the work itself:

Ready when you are, Victoria.

The longest part of starting therapy is usually the part before you reach out. Once you do, it gets easier.