Real Life Counselling • Ajax, Ontario

Online counselling in Ajax, therapy that fits your life, not your commute.

You shouldn’t have to add another crawl along the 401 to talk to the right therapist. We provide secure online and virtual counselling for Ajax and Durham Region, matched to what you’re actually navigating, often within a week.

✓ Online anywhere in Ajax & Durham Region✓ CRPO-registered in Ontario✓ Physician referrals welcome

WHY ONLINE COUNSELLING WORKS FOR AJAX

The commuter rhythm of life in Ajax is exactly what online therapy was built for.

  • Commuters on the Ajax GO line or the 401 who don’t have another hour to give
  • Shift workers at Ajax Pickering Hospital on rotating schedules
  • Parents in growing subdivisions juggling work, school runs, and activities
  • People who’d rather not run into someone they know in a local waiting room
  • Couples who’d rather talk from their own living room
  • Patients referred by their family doctor

Counselling in Ajax with Registered Psychotherapists

Real Life Counselling provides online and virtual counselling to residents of Ajax and Durham Region, Ontario. The practice was founded in 2009 and every therapist who sees Ontario clients is a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario (CRPO). Sessions are delivered by secure video anywhere in Ontario, and the most common reasons Ajax clients reach out include anxiety, stress and burnout, depression, couples and relationship challenges, grief, and parenting pressure. Most clients begin within a week.

Ajax runs on the 401: the GO platform before sunrise, careers downtown or across Durham, kids in programs most evenings, and homes that took two incomes to reach. Most of the people who reach out to us here are holding a demanding calendar together with no slack in it, and the first thing to get cut is always themselves.

Online therapy fits that rhythm better than an office ever did: no drive across Durham, no parking, no waiting room. Sessions happen from your home office between calls, the kitchen after bedtime, or wherever is private, with evening and weekend appointments that survive a full calendar.

A PRACTICE, NOT A SOLO ACT

Founder-led. Team-delivered. Ontario-registered.

Real Life Counselling was founded in 2009 by Ashley Kreze, a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario and a Registered Clinical Counsellor in BC, with more than 17 years of clinical experience.

When you reach out, we match you with the therapist on our team whose approach, experience, and personality fit what you’re navigating, not just whoever has the next opening. Every ON client is served under CRPO registration, to Ontario clinical standards.

Founded 2009RP (Ontario) & RCC (BC) leadershipPersonalized therapist matchingFeatured in Forbes, EmpowHer
Online counselling for Ajax and Durham Region, Ontario

How virtual counselling works for Ajax

Virtual counselling is not a watered-down version of in-person therapy. Decades of research show online therapy is as effective as in-person care for most concerns, including anxiety, depression, relationship issues, and trauma. What changes is the access: for a commuter town like Ajax, that’s usually the difference between starting therapy and putting it off another year.

Sessions are 50 minutes over secure, encrypted, PHIPA-compliant video. No recordings are kept, and everything you share is protected by the same confidentiality requirements as in-person therapy. You join from your home office, your parked car, or the kitchen after bedtime; your therapist is the same registered professional either way. Evening and weekend appointments mean a session can fit around real schedules, and if work or the family calendar blows up, therapy moves with you instead of falling off the calendar.

More on online counselling

What we help Ajax clients work through

Real life rarely fits a single label. These are the most common reasons people in Ajax and Durham Region reach out, and if yours isn’t here, that doesn’t mean we can’t help.

Anxiety

The kind that wakes you at 3 a.m. The kind that hums in the background of every conversation. The kind nobody else sees.

Burnout & stress

You’re doing fine on paper. In your body, you’re not. Therapy for the high-functioning version of running on empty.

Depression

Whether it’s the weight that won’t lift or the numbness that crept in slowly, there’s a path back.

Couples & relationships

Communication patterns, recurring fights, drifting apart, repairing after a rupture. Couples work that goes beyond techniques.

Parenting & family pressure

The mental load of a commuter household: little kids, big mortgages, two schedules that never align, and no village yet.

Life transitions

A move, a separation, a new baby, a career change, settling into a new community. The work of becoming someone new.

Grief & loss

A person, a relationship, a version of yourself. Grief isn’t linear and it doesn’t run on a timeline.

Workplace & career

Difficult workplaces, leaving a role, returning from leave, and the pressures you can’t bring to HR.

How to start counselling in Ajax

No referral required. No waiting room. No crawl along the 401.

1

Reach out, tell us what’s going on

Fill out a short intake form. A few sentences is plenty. We’ll review it and reach back within one business day to set up a free 15-minute consultation.

2

Get matched with the right therapist

We match you with a therapist based on what you’re navigating and the kind of fit you need. Most Ajax clients begin within a week of reaching out.

3

Start sessions from home

50-minute sessions over secure, encrypted video. From your living room, your home office, or anywhere private. Evening and weekend appointments available.

Areas we serve

Ajax, Durham Region, and everywhere in between.

Because sessions are online, location inside Ontario isn’t a barrier. Common neighbourhoods and communities our Ajax clients come from:

Pickering Village
Applecroft
Nottingham
Hermitage
Riverside
Duffins Bay
Lakeside
Southwood
Discovery Bay
Salem Heights
Castle Fields
Central Ajax
Downtown Ajax
Carruthers Creek
Deer Creek
Audley
Westney Heights
Meadow Ridge

Honest answers to Ajax client questions

Is your therapist actually registered in Ontario?
Yes. Every therapist who sees Ontario clients at Real Life Counselling is a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario (CRPO). All Ontario counselling is delivered under CRPO registration and compliant with Ontario clinical standards.
Is virtual counselling as effective as in-person?
Yes. Decades of research confirm online counselling is as effective as in-person therapy for most concerns, including anxiety, depression, relationship issues, and trauma. For Ajax commuters specifically, virtual sessions are often more sustainable, because removing the drive and the waiting room is what keeps therapy consistent.
My doctor referred me. What do I do?
Welcome, physician referrals from Ajax and Durham Region clinics are a common way clients find us. Simply fill out the Start Counselling form and mention your doctor or clinic in the intake. We’ll take it from there, and with your consent we can coordinate with your physician so your care stays connected.
Can I see someone in Ajax in person?
No, we work entirely online, and that’s deliberate. Online therapy removes the barriers Ajax clients mention most: 401 and Taunton Road traffic, parking, fitting appointments between the GO schedule and the kids’ schedules, and taking time away from work or caregiving. Consistency is what makes therapy work, and online sessions make consistency easy.
Are sessions covered by my insurance?
Most extended health benefit plans in Ontario cover sessions with a Registered Psychotherapist (RP). We provide receipts you can submit for reimbursement. Common plans include Sun Life, Manulife, Canada Life, Green Shield, Desjardins, and Blue Cross. Check your plan for “Registered Psychotherapist” or “psychotherapy” coverage, or ask us during your intake and we’ll help you confirm.
How much does counselling cost?
Standard private-pay rates for Registered Psychotherapist sessions in Ontario. We’re transparent about pricing, ask during your free 15-minute consultation and we’ll walk you through it, including how to make the most of your extended health benefits.
Can my partner and I do couples therapy from different locations?
Yes. One of the practical advantages of online couples therapy is that both partners can log in from wherever they are, same home, different rooms, or one of you still at the office. We recommend quiet, private spaces and headphones for confidentiality.
How quickly can I start?
Most Ajax clients begin within a week of reaching out, sometimes within a few days. Our small clinical team means we can usually match you quickly. If you’re in crisis, please use the Get Help Now resources or call or text 988.

Related counselling services

Ajax clients often start from a specific concern. These pages go deeper on the work itself:

Ready when you are, Ajax.

The longest part of starting therapy is usually the part before you reach out. Once you do, it gets easier.