Real Life Counselling · Since 2009
Real life is hard sometimes. That’s why we’re named after it.
Real Life Counselling is a virtual counselling and psychotherapy practice serving Ontario and British Columbia, founded in 2009 by Ashley Kreze, who named it after the tough life stuff she’s been through too. We provide ethical, research-based counselling and psychotherapy, we work to be products of the product, and we match every client with the right therapist, not just the next available one.
Real Life Counselling is best for adults, couples, and working professionals in Ontario and BC who want online therapy with a Registered Psychotherapist or Registered Clinical Counsellor, matched to their situation and covered by most extended health benefits.
Our Mission, Vision & Values
These have guided the practice since 2009, and they haven’t needed to change.
Our Mission
To dedicate ourselves in enhancing the emotional well-being of individuals in a compassionate and safe environment through professional means. By sharing knowledge and empowering our clients, we serve to guide, teach, and heal. May we all celebrate what we have been given and create the best possible life story.
Our Vision
Real Life Counselling’s vision is to be the most sought after Counselling and Coaching company. Real Life Counselling will earn customers’ enthusiasm through continuous improvement driven by the integrity, respect, and the values of the company.
Our Values
Who we are, and what we do, emanate from the same source; what we offer in our services come from the same values. We are here to focus on the needs of the individual through empowerment, respect, professionalism, accountability, confidentiality, and continuous learning.
Founder & Clinical Director
Ashley Kreze, MA, RP, RCC
Ashley is a Registered Psychotherapist (Ontario, CRPO) and Registered Clinical Counsellor (BC, BCACC) with more than 17 years of clinical experience supporting individuals, couples, and professionals through stress, pressure, and complex life challenges.
Her work has been featured in Forbes, EmpowHer, and CEO Blog Nation, and she created and hosted two seasons of It’s All Millennial on RogersTV. She leads a hand-picked team and personally shaped the matching process every new client goes through.
How we work
Three things make this practice different from picking a name off a directory.
1
You’re matched, not assigned
A real person reads your intake and matches you with the therapist whose approach, experience, and personality fit what you’re navigating, not whoever has the next opening. If the fit isn’t right after a few sessions, we help you find a better one.
2
We measure outcomes, honestly
We use Greenspace, a validated clinical outcomes platform, to track how clients are really doing over time, because therapy isn’t just about how a session feels in the moment. Research identifies the therapeutic alliance as the strongest predictor of outcomes, so we measure ours and hold ourselves to it.
3
Everything fits real life
Sessions are provided by secure video to clients anywhere in Ontario or British Columbia, with evening and weekend availability. Registered Psychotherapist and Registered Clinical Counsellor services are covered by most extended health benefits plans; receipts are provided, and no doctor’s referral is typically required. Most clients begin within a week.
The team
Registered therapists and a coach, hand-picked and matched to what you are navigating.
Trusted by teams and organizations
Alongside clinical work, Real Life Counselling delivers live, therapist-led virtual workshops for organizations, trusted by teams at Telus, BC Children’s Hospital, Engineers and Geoscientists BC, Bard Canada, Dolden Wallace Folick LLP, and more since 2009.
Our commitment
- 24-hour call-back
- Evening and weekend availability
- Online sessions from your home, anywhere in Ontario or BC
- Personalized therapist matching, with a fit guarantee
- Honest, research-based approaches, never jargon
- Outcomes tracked, so progress is real, not assumed
Frequently asked questions about Real Life Counselling
Where is Real Life Counselling located, and who can it serve?
Is Real Life Counselling covered by insurance?
Who founded Real Life Counselling?
How is Real Life Counselling different from an online therapy directory?
How quickly can I start?
Ready when you are.
The longest part of starting therapy is usually the part before you reach out. Once you do, it gets easier.