Real Life Counselling • Richmond Hill, Ontario

Online counselling in Richmond Hill, therapy that fits your life, not your commute.

You shouldn’t have to add another trip down Yonge Street or another hour on the 404 to talk to the right therapist. We provide secure online counselling for Richmond Hill and York Region, matched to what you’re actually navigating, often within a week.

✓ Online anywhere in Richmond Hill & York Region✓ CRPO-registered in Ontario✓ Physician referrals welcome

WHY ONLINE COUNSELLING WORKS FOR RICHMOND HILL

The pace of life in Richmond Hill is exactly what online therapy was built for.

  • Commuters on the GO line or the 404 who don’t have another hour to give
  • Parents balancing school runs, activities, and aging parents
  • Healthcare workers at Mackenzie Health on shifting schedules
  • Professionals working hybrid between home and downtown Toronto
  • Couples who’d rather talk from their own living room
  • Patients referred by their family doctor

Counselling in Richmond Hill with Registered Psychotherapists

Real Life Counselling provides online counselling, grief counselling, and couples therapy to residents of Richmond Hill and York Region, Ontario. The practice was founded in 2009 and every therapist who sees Ontario clients is a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario (CRPO). Sessions are delivered by secure video anywhere in Ontario, and the most common reasons Richmond Hill clients reach out include grief and loss, anxiety, couples and marriage challenges, stress and burnout, depression, parenting pressure, and life transitions. Most clients begin within a week.

Richmond Hill runs on quiet accomplishment: demanding careers down the 404, kids in programs most evenings, aging parents nearby or an ocean away, and households where everyone is fine because nobody has time not to be. It is also a community of first and second generations carrying two sets of expectations at once. A lot gets held privately here, and counselling is a place to set it down.

Online therapy fits that life better than an office ever did: no trip down Yonge, no parking, no waiting room where you might see someone you know. Sessions happen from your home office between calls, the kitchen after bedtime, or wherever is private, with evening and weekend appointments that survive a full calendar.

A PRACTICE, NOT A SOLO ACT

Founder-led. Team-delivered. Ontario-registered.

Real Life Counselling was founded in 2009 by Ashley Kreze, a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario and a Registered Clinical Counsellor in BC, with more than 17 years of clinical experience.

When you reach out, we match you with the therapist on our team whose approach, experience, and personality fit what you’re navigating, not just whoever has the next opening. Every Ontario client is served under CRPO registration, to Ontario clinical standards.

Founded 2009RP (Ontario) & RCC (BC) leadershipPersonalized therapist matchingFeatured in Forbes, EmpowHer
Online counselling for Richmond Hill and York Region, Ontario

Grief counselling in Richmond Hill

Grief counselling is one of the most common reasons Richmond Hill residents look for a therapist. The loss of a parent, here or in the country you came from. A spouse. A pregnancy. A diagnosis that ended the future you were planning. In a community where many families are stretched between generations and continents, grief often arrives with complications: mourning far from where the loss happened, grieving in one language while living in another, or holding a family together while nobody asks how you are.

Grief counselling is not about moving on. It is a private, steady place to say what you cannot say at work or at home, to make sense of a loss that changed the shape of things, and to carry it in a way that lets you keep living. We work with recent and long-ago loss, anticipatory grief when someone is dying, complicated grief that has not eased with time, and the guilt, anger, and relief that are part of grieving and that people are often ashamed to name.

Learn about grief counselling

Couples and marriage counselling in Richmond Hill

Two demanding careers, a mortgage that needs both, kids in programs every evening, in-laws with opinions: Richmond Hill life is hard on connection, and the fights are rarely about what they seem to be about. Our therapists are trained in Emotionally Focused Therapy (EFT), among the most evidence-based models for couples work; research shows 70 to 75 percent of couples who complete EFT move from distress to recovery. We work with couples in chronic conflict, partners considering separation but unsure, couples rebuilding trust after a betrayal, pre-marital couples, and the many who are simply fine but disconnected. Both partners join online from wherever works: same living room, or one of you still downtown.

Learn about couples counselling

What we help Richmond Hill clients work through

Real life rarely fits a single label. These are the most common reasons people in Richmond Hill and York Region reach out, and if yours isn’t here, that doesn’t mean we can’t help.

Anxiety

The kind that wakes you at 3 a.m. The kind that hums in the background of every conversation. The kind nobody else sees.

Burnout & stress

You’re doing fine on paper. In your body, you’re not. Therapy for the high-functioning version of running on empty.

Depression

Whether it’s the weight that won’t lift or the numbness that crept in slowly, there’s a path back.

Couples & relationships

Communication patterns, recurring fights, drifting apart, repairing after a rupture. Couples work that goes beyond techniques.

Parenting & family pressure

The mental load, the schedules, the expectations, including the quiet pressure in high-achieving households, and the sandwich years of raising kids while supporting aging parents.

Life transitions

A move, a separation, a new baby, a career change, settling into a new country or community. The work of becoming someone new.

Grief & loss

A person, a relationship, a version of yourself. Grief isn’t linear and it doesn’t run on a timeline.

Workplace & career

Difficult workplaces, leaving a role, returning from leave, and the pressures you can’t bring to HR.

How to start counselling in Richmond Hill

No referral required. No waiting room. No drive down Yonge.

1

Reach out, tell us what’s going on

Fill out a short intake form. A few sentences is plenty. We’ll review it and reach back within one business day to set up a free 15-minute consultation.

2

Get matched with the right therapist

We match you with a therapist based on what you’re navigating and the kind of fit you need. Most Richmond Hill clients begin within a week of reaching out.

3

Start sessions from home

50-minute sessions over secure, encrypted video. From your living room, your home office, or anywhere private. Evening and weekend appointments available.

Areas we serve

Richmond Hill, York Region, and everywhere in between.

Because sessions are online, location inside Ontario isn’t a barrier. Common neighbourhoods and communities our Richmond Hill clients come from:

Mill Pond
Oak Ridges
Bayview Hill
Jefferson
Richvale
South Richvale
Langstaff
Crosby
Harding
Elgin Mills
Rouge Woods
Doncrest
Westbrook
Observatory
Lake Wilcox
Yonge & 16th
Gormley
North Richvale

Honest answers to Richmond Hill client questions

Is your therapist actually registered in Ontario?
Yes. Every therapist who sees Ontario clients at Real Life Counselling is a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario (CRPO). All Ontario counselling is delivered under CRPO registration and compliant with Ontario clinical standards.
Do you offer grief counselling in Richmond Hill?
Yes. Grief and loss is one of the most common reasons Richmond Hill clients reach out. We work with the death of a parent, partner, child, or friend, pregnancy and infant loss, anticipatory grief, separation and divorce, and the losses that do not come with a funeral, such as a job, a home, or a health diagnosis. Sessions are online, and most clients begin within a week.
Do you offer marriage and couples counselling in Richmond Hill?
Yes. Couples and marriage counselling is among the most common reasons Richmond Hill couples reach out. Our therapists are trained in Emotionally Focused Therapy (EFT), among the most evidence-based models for couples work, and both partners can join online from the same room or from separate locations.
My doctor referred me. What do I do?
Welcome, physician referrals from Richmond Hill and York Region clinics are a common way clients find us. Simply fill out the Start Counselling form and mention your doctor or clinic in the intake. We’ll take it from there, and with your consent we can coordinate with your physician so your care stays connected.
Can I see someone in Richmond Hill in person?
No, we work entirely online, and that’s deliberate. Online therapy removes the barriers Richmond Hill clients mention most: Yonge Street and 404 traffic, parking, fitting appointments between the commute and the kids’ schedules, and taking time away from work or caregiving. Consistency is what makes therapy work, and online sessions make consistency easy.
I’d prefer a therapist who understands my cultural background. Can you accommodate that?
We take fit seriously, and that includes cultural context. Richmond Hill is one of Canada’s most diverse communities, and our matching process considers what matters to you in a therapist, including cultural understanding, values, and communication style. Tell us what fit means for you in the intake form and we’ll match accordingly, honestly, including telling you if we’re not the right home for what you need.
Are sessions covered by my insurance?
Most extended health benefit plans in Ontario cover sessions with a Registered Psychotherapist (RP). We provide receipts you can submit for reimbursement. Common plans include Sun Life, Manulife, Canada Life, Green Shield, Desjardins, and Blue Cross. Check your plan for “Registered Psychotherapist” or “psychotherapy” coverage, or ask us during your intake and we’ll help you confirm.
How much does counselling cost?
Standard private-pay rates for Registered Psychotherapist sessions in Ontario. We’re transparent about pricing, ask during your free 15-minute consultation and we’ll walk you through it, including how to make the most of your extended health benefits.
How quickly can I start?
Most Richmond Hill clients begin within a week of reaching out, sometimes within a few days. Our small clinical team means we can usually match you quickly. If you’re in crisis, please use the Get Help Now resources or call or text 988.

Related counselling services

Richmond Hill clients often start from a specific concern. These pages go deeper on the work itself:

Ready when you are, Richmond Hill.

The longest part of starting therapy is usually the part before you reach out. Once you do, it gets easier.