Real Life Counselling • Richmond Hill, Ontario
Online counselling in Richmond Hill, therapy that fits your life, not your commute.
You shouldn’t have to add another trip down Yonge Street or another hour on the 404 to talk to the right therapist. We provide secure online counselling for Richmond Hill and York Region, matched to what you’re actually navigating, often within a week.
WHY ONLINE COUNSELLING WORKS FOR RICHMOND HILL
The pace of life in Richmond Hill is exactly what online therapy was built for.
- Commuters on the GO line or the 404 who don’t have another hour to give
- Parents balancing school runs, activities, and aging parents
- Healthcare workers at Mackenzie Health on shifting schedules
- Professionals working hybrid between home and downtown Toronto
- Couples who’d rather talk from their own living room
- Patients referred by their family doctor
Counselling in Richmond Hill with Registered Psychotherapists
Real Life Counselling provides online counselling, grief counselling, and couples therapy to residents of Richmond Hill and York Region, Ontario. The practice was founded in 2009 and every therapist who sees Ontario clients is a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario (CRPO). Sessions are delivered by secure video anywhere in Ontario, and the most common reasons Richmond Hill clients reach out include grief and loss, anxiety, couples and marriage challenges, stress and burnout, depression, parenting pressure, and life transitions. Most clients begin within a week.
Richmond Hill runs on quiet accomplishment: demanding careers down the 404, kids in programs most evenings, aging parents nearby or an ocean away, and households where everyone is fine because nobody has time not to be. It is also a community of first and second generations carrying two sets of expectations at once. A lot gets held privately here, and counselling is a place to set it down.
Online therapy fits that life better than an office ever did: no trip down Yonge, no parking, no waiting room where you might see someone you know. Sessions happen from your home office between calls, the kitchen after bedtime, or wherever is private, with evening and weekend appointments that survive a full calendar.
A PRACTICE, NOT A SOLO ACT
Founder-led. Team-delivered. Ontario-registered.
Real Life Counselling was founded in 2009 by Ashley Kreze, a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario and a Registered Clinical Counsellor in BC, with more than 17 years of clinical experience.
When you reach out, we match you with the therapist on our team whose approach, experience, and personality fit what you’re navigating, not just whoever has the next opening. Every Ontario client is served under CRPO registration, to Ontario clinical standards.

Grief counselling in Richmond Hill
Grief counselling is one of the most common reasons Richmond Hill residents look for a therapist. The loss of a parent, here or in the country you came from. A spouse. A pregnancy. A diagnosis that ended the future you were planning. In a community where many families are stretched between generations and continents, grief often arrives with complications: mourning far from where the loss happened, grieving in one language while living in another, or holding a family together while nobody asks how you are.
Grief counselling is not about moving on. It is a private, steady place to say what you cannot say at work or at home, to make sense of a loss that changed the shape of things, and to carry it in a way that lets you keep living. We work with recent and long-ago loss, anticipatory grief when someone is dying, complicated grief that has not eased with time, and the guilt, anger, and relief that are part of grieving and that people are often ashamed to name.
Couples and marriage counselling in Richmond Hill
Two demanding careers, a mortgage that needs both, kids in programs every evening, in-laws with opinions: Richmond Hill life is hard on connection, and the fights are rarely about what they seem to be about. Our therapists are trained in Emotionally Focused Therapy (EFT), among the most evidence-based models for couples work; research shows 70 to 75 percent of couples who complete EFT move from distress to recovery. We work with couples in chronic conflict, partners considering separation but unsure, couples rebuilding trust after a betrayal, pre-marital couples, and the many who are simply fine but disconnected. Both partners join online from wherever works: same living room, or one of you still downtown.
What we help Richmond Hill clients work through
Real life rarely fits a single label. These are the most common reasons people in Richmond Hill and York Region reach out, and if yours isn’t here, that doesn’t mean we can’t help.
Anxiety
The kind that wakes you at 3 a.m. The kind that hums in the background of every conversation. The kind nobody else sees.
Burnout & stress
You’re doing fine on paper. In your body, you’re not. Therapy for the high-functioning version of running on empty.
Depression
Whether it’s the weight that won’t lift or the numbness that crept in slowly, there’s a path back.
Couples & relationships
Communication patterns, recurring fights, drifting apart, repairing after a rupture. Couples work that goes beyond techniques.
Parenting & family pressure
The mental load, the schedules, the expectations, including the quiet pressure in high-achieving households, and the sandwich years of raising kids while supporting aging parents.
Life transitions
A move, a separation, a new baby, a career change, settling into a new country or community. The work of becoming someone new.
Grief & loss
A person, a relationship, a version of yourself. Grief isn’t linear and it doesn’t run on a timeline.
Workplace & career
Difficult workplaces, leaving a role, returning from leave, and the pressures you can’t bring to HR.
How to start counselling in Richmond Hill
No referral required. No waiting room. No drive down Yonge.
Reach out, tell us what’s going on
Fill out a short intake form. A few sentences is plenty. We’ll review it and reach back within one business day to set up a free 15-minute consultation.
Get matched with the right therapist
We match you with a therapist based on what you’re navigating and the kind of fit you need. Most Richmond Hill clients begin within a week of reaching out.
Start sessions from home
50-minute sessions over secure, encrypted video. From your living room, your home office, or anywhere private. Evening and weekend appointments available.
Areas we serve
Richmond Hill, York Region, and everywhere in between.
Because sessions are online, location inside Ontario isn’t a barrier. Common neighbourhoods and communities our Richmond Hill clients come from:
Honest answers to Richmond Hill client questions
Is your therapist actually registered in Ontario?
Do you offer grief counselling in Richmond Hill?
Do you offer marriage and couples counselling in Richmond Hill?
My doctor referred me. What do I do?
Can I see someone in Richmond Hill in person?
I’d prefer a therapist who understands my cultural background. Can you accommodate that?
Are sessions covered by my insurance?
How much does counselling cost?
How quickly can I start?
Related counselling services
Richmond Hill clients often start from a specific concern. These pages go deeper on the work itself:
Ready when you are, Richmond Hill.
The longest part of starting therapy is usually the part before you reach out. Once you do, it gets easier.
